Frequently Asked Questions

 

How long will it take to get my package?

We typically ship out orders within one business day of receiving them. From there, it generally takes 3-5 days to arrive in the mail.

If shipping internationally, shipping time generally varies from 7-21 days, though shipping time is not guaranteed.

Who should I to contact if I have any questions about my order or Take Heart Apparel Co.?

We’d love to answer any questions you may have. Shoot us an email at info@takeheartapparel.com

Do you ship internationally?

Yes, we do! It will cost you a little more and take a little longer, though.

International shipping will automatically be selected for any address listed outside of the United States

How can I return a product?

You may return a tee for a refund as long as you contact us within 30 days of the original purchase date. All items being returned must be unworn, unwashed, and free of any damage, stains, or smelliness. For more info or to submit a return email us at info@takeheartapparel.com

How can I cancel or change my order?

If you need to change any details on your order (sizes, address information, etc) please contact us immediately. We will do our best to make any requested changes but please be advised that we cannot guarantee that changes can be made once an order has been submitted. This applies to requests to cancel an order as well.

What payment methods are accepted?

We accept payment through Paypal and every major credit card provider.

Do I need a Paypal account to make an order?

No, you do not. If you do not have a Paypal account you can securely pay as a guest after clicking “Proceed to Paypal” in the checkout page.

Have a question we didn't answer?